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Terms of Service

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing or using any platform, website, or service operated by Aiboxlab Limited ("Aiboxlab", "we", "us", or "our"), including but not limited to stagingai.ai, vidnexus.ai, and aiboxlaboratory.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. About Aiboxlab

Aiboxlab Limited is a company incorporated in Hong Kong (registered office: Unit B6, 12/F Wing Wah Building, 677 King's Road, Quarry Bay, Hong Kong). We develop and operate AI-powered platforms that provide artificial intelligence solutions to businesses and individuals worldwide.

3. Services

Aiboxlab provides access to various AI-powered tools and platforms, including but not limited to:

  • AI virtual staging for real estate
  • AI video generation and editing
  • AI document processing
  • AI image enhancement
  • Custom AI solutions

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. Account Registration

To use our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Credits and Payments

5.1 Credit-Based Model

Our services operate on a credit-based system. Users purchase credits which can be used on demand across our platforms. Credits are non-transferable and are tied to your account.

5.2 Pricing

Credit prices are displayed on our platforms at the time of purchase. We reserve the right to modify pricing at any time. Any price changes will not affect credits already purchased.

5.3 Payments

Payments are processed through third-party payment processors (including Stripe and Airwallex). By making a purchase, you agree to the terms of the applicable payment processor. All payments are in the currency indicated at checkout.

5.4 Refunds

Credits are generally non-refundable once purchased. Refund requests may be considered on a case-by-case basis at our sole discretion. To request a refund, please contact us at contact@aiboxlaboratory.com.

6. Acceptable Use

You agree not to use our services to:

  • Violate any applicable law or regulation
  • Infringe upon the intellectual property rights of others
  • Generate, upload, or distribute harmful, illegal, or offensive content
  • Attempt to reverse-engineer, decompile, or hack our platforms
  • Use automated systems or bots to access our services without authorization
  • Resell or redistribute our services without written consent

7. Intellectual Property

7.1 Our Property

All content, software, designs, logos, and technology on our platforms are the property of Aiboxlab Limited and are protected by intellectual property laws. You may not copy, modify, or distribute our proprietary content without written permission.

7.2 Your Content

You retain ownership of any content you upload to our platforms. By uploading content, you grant Aiboxlab a limited, non-exclusive license to process your content solely for the purpose of providing the requested AI services.

7.3 AI-Generated Output

Subject to these Terms, you own the output generated by our AI tools from your input content. You are responsible for ensuring that your use of AI-generated content complies with applicable laws.

8. Data Processing

Our collection and use of personal data is governed by our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Aiboxlab Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services. Our total liability shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or free of harmful components.

11. Termination

We may suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services ceases immediately. Any unused credits may be forfeited upon termination for cause.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

14. Contact

If you have questions about these Terms of Service, please contact us:

Aiboxlab Limited
Unit B6, 12/F Wing Wah Building, 677 King's Road, Quarry Bay, Hong Kong
Email: contact@aiboxlaboratory.com
Phone: +44 778 226 5805

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